The SP Team Mission Statement
Most of us look at sales backward. We may see it as convincing people to do something that they don’t want to do. It’s about learning what people do want to do, and helping them do that. It’s about serving my customers, and putting their needs first.
But the biggest inversion of all, the greatest upside-down misconception about sales, is that it is an effort to get something from others. The truth is that sales at its best – that is, at its most effective – is exactly the opposite: it is about giving.
Selling is giving: giving time, attention, counsel, education, empathy, and value. In fact, the word sell comes from the Old English word, sellan, which means “to give.”
What makes a great salesperson great at sales is that he or she is wholeheartedly interested in the other person. Genuinely great salespeople are not great because they have mastered “the close,” or because they give a dazzling presentation, or because they could shoot holes in any customer objection from fifty paces. They are great because they create a vast and spreading sphere of goodwill wherever they go. They enrich, enhance, and add value to people’s lives. They make people happier. It’s about serving my customers, and putting their needs first.
Our goal at the SP Team is to treat you as though you are our only customer, and to exceed your expectations. Our mission is to make this the best real estate experience you’ll ever have.